Matt Prior: Modern repair policies are quite compelling

Matt Prior: Modern repair policies are quite compelling

There’s not much risk for Volvo in this endeavour yet plenty of potential reward. But it plays well.

See also Toyota’s policy introduced last summer: if you get your Toyota serviced at a Toyota dealership, and if it’s less than 10 years old with fewer than 100,000 miles on it, they will grant it a manufacturer’s warranty for 12 months. Thus with regular servicing at a main dealer, you would get a decade-long warranty that covers more-than-average mileage over that time. 

Which sounds to me like quite a nice way to run a GT86, although I dare say that if any problem were spotted that had the potential to become a warranty issue in the following year, one would be persuaded to have it sorted during the service. 

The risk-versus-reward for the retailer is again pretty sound, but the peace of mind appeals to the customer. 

It isn’t just mainstream car makers that do this. Ferrari, for instance, has an extended warranty programme for up to 15 years.

I think we will see more of this with increased electrification. At the Taycan launch a couple of years back, Porsche’s deputy chairman described electric vehicles as “a nightmare” for dealers, because they have up to 30% fewer components in them than internally combusting alternatives and reduced servicing needs. There are fewer gaskets, leaks, fluids, filters and spinning things that will wear out.